Privacy Policy

This policy explains how Dental Implants Cheltenham collects and uses personal information when you use this website or send an enquiry. UK GDPR and the Data Protection Act 2018 apply.

Who we are

Dental Implants Cheltenham is an online information and introduction service. For any privacy question, email hello@dentalimplantscheltenham.co.uk.

What we collect

When you send an enquiry we collect your name, postcode, phone number and/or email address, the type of treatment you are looking into and any message you add. Information about your teeth or dental treatment is health information, which is a special category of personal data. Please only tell us what is needed for a dentist to contact you, and don’t include detailed medical history.

Why we use it, and our lawful basis

• To pass your enquiry to the practice you chose, or to local implant dentists. We do this only with your explicit consent, which you give by ticking the consent box on the form.
• To reply to you if you contact us with a question.
• To keep records of enquiries and consent, so we can show we acted on your instructions (legitimate interests).

Who we share it with

With your consent, we share your enquiry with the practice you chose (if you used an “Enquire with this practice” button) or with up to three dental practices in or near Cheltenham where treatment is provided by GDC-registered dentists (if you used the general form). Each practice then becomes responsible for your information under its own privacy policy. We don’t sell your details or share them for marketing.

Our form is processed by Formspree, which acts as our data processor and may store data outside the UK under appropriate safeguards. Our website is hosted by Cloudflare.

How long we keep it

We keep enquiry records for up to 24 months, then delete them, unless you ask us to delete them sooner.

Withdrawing consent

You can withdraw consent at any time by emailing us. We will stop sharing your details and tell you which practices already received your enquiry, so you can contact them directly if you wish.

Your rights

You have the right to access, correct or delete your data, to restrict or object to processing, and to data portability. To exercise any of these, email us. If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office.

Cookies

This site does not use advertising or tracking cookies. If we add analytics in future, we will update this policy and ask for consent where required.